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ABOUT US

FAQ's

Family-Owned

Company

We bring the fun and games to you. We are a family-owned mobile game and entertainment company that works hard so you don’t have too!

Crazy Games, LLC was founded by Nancy Zepeda as a children’s fitness program. Owner and manager, Nancy Zepeda has a B.A. Degree in Sports and Recreation Management and is certified in Physical Education and Crowd Management.

 

Her love for fun and kids… and the fact that she never grew up… makes it easy for her to create new unique games and activities that kids love! She believes that all kids will prefer to be active if given the right opportunity.

Over the years Crazy Games, LLC expanded to offer Birthday Parties, Kids Athletic Competitions, Adult  Competitions, Games, Kids Zones, Secure Kids Zones (for retail events),  Team-Building, Inflatable Interactive Game Rentals, Water Games, Summer Camps, Summer Camp Events.

FAQs
  • How much does the events cost?
    Our Birthday Party Packages start at $350 and are determined by the number of participants.. Our Non-Profit Packages start at $249 to 501 (c)3 organizations, municipalities, religious organizations, and schools. Our event prices are based on many factors including region, the games you select, and the length of your event. Call us today and find out for yourself!
  • Where can I have the party?
    We are a mobile entertainment company so we come to you. Most customers host parties at parks, recreation centers, a private residence, a County Club, or even the beach.
  • How do I reserve or book a date?
    If you are hosting your party or event at a Palm Beach County Park, Broward County Park, or Martin County Park you should reserve your pavilion first to make sure it is available. Once you have reserved your pavilion or location to host the party or event you can reserve a date and book your party with us. You can book online or call us to reserve your date. Call us at 877-963-8368.. To book online go to the Products tab, choose and add what would you like to add, it can be a Birthday Party Package, Bounce Houses, Interactive Games, after you done with that you can go ahead and go to your cart, it will bring you to a Book an Event Tab you fill out the form and then you will see your cart with the Products you added, from there you can choose either to pay online or in person.
  • Is a security deposit required to reserve a date?
    A $100 security deposit is required to reserve a date and time for any event under $1000. A $200 security deposit is required to reserve an events over $1000. Any client that cancels within 24 hours due to rain or sever weather is allowed to reschedule their event without forfeiting their security deposit for up to 1 year. If a client cancels after coaches /staff have arrived, then they forfeit a security deposit credit towards a future event. There are no refunds on security deposits. If a client cancels their event 1 week or less of their scheduled event date, for any reason other than inclement weather, they forfeit their security deposit credit towards a future rescheduled event. A security deposit reserves your event time and date, we commit to serving you and your guests. Please be mindful that we stop accepting customers to ensure the success of your event.
  • What's your cancellation policy?
    Please contact via text Crazy Games LLC at 877-963-8368 or send us an email to info@crazygamesfl.com To cancel your event you must notify us in writing.. Cancellation and Rain Policy: To cancel or reschedule, sufficient notice must be given - Any client can cancel their event before 7 days of their scheduled event date and receive a full credit for their security deposit for up to 1 year of the invoice date. Security deposits are non-refundable. Client is allowed to reschedule their event and use their security deposit credit towards another Crazy Games event. If a client cancels the event after staff arrive and set-up inflatables the full balance of the invoice will be charged. If an event is canceled mid-through due to unforeseen weather the invoice amount may be adjusted for the duration of hours billed. Notice of cancellation for schools, camps, government agencies, or any client with a purchase order must be made 24 hours prior to event time to avoid a $75 cancellation fee. A $100 fee is required if an event is canceled due to rain after staff arrive. Postponement of event with at least 1-week notice may entitle you to use all or part of your deposit towards a timely rescheduled event at our discretion. Any rescheduled event is subject to availability of activities at the time of notification of postponement.
  • What forms of payment do you accept?
    We accept cash, checks, Apple Pay, Google Pay or credit card. The entire balance is always due at the end of the event. If you are paying cash please remember that our drivers do not carry change so please have the exact amount due. We only accept checks from government agencies and public schools and, at our discretion, from local businesses that we have an established relationship with.
  • Can I add more time to a party?
    Yes, you can add time to your party or event. We are here to accommodate your needs.
  • What time does staff arrives?
    Staff set-up time depends on which games you select. For most parties with no large inflatables staff arrive 45 minutes prior game start time. For parties or events with large inflatables, staff arrives 60 minutes to 90 minutes early to set-up. Set-up time is included.
  • Do I need to leave a tip?
    No, but our coaches do keep 100% of their tips, and it is very nice to tip if you are satisfied with your service.
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